Head of Sales Training & Enablement

Company: Forethought
Location: Lehi
Posted on: August 6, 2022

Job Description:

We are tackling a $100B+ market opportunity, and we're assembling a world-class team to help us get there. We are looking to hire our first Head of Sales Training and Enablement to help our Sales organization consistently maintain a high level of performance and effectiveness from day one of their onboarding and throughout their entire development as a sales professional. In this role, you will partner closely with Sales, Sales Operations, Product Management, Business Systems and People Operations to design and deliver new capabilities to our global Sales organization as we continue on our path of hyper-growth.
What You'll Be Doing (Responsibilities):

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• Create the Forethought Sales Onboarding Program to decrease ramp time for Account Executives & SDRs.
  
• Build and develop sales enablement solutions across multiple mediums including sales guides, trainings, gamified sessions and other content types to reach a variety of learners asynchronously and remotely.
  
• Establish program objectives, success metrics, measurement methodologies, and milestones. Iterate and revise programs based on feedback and metrics.
  
• Regularly attend sales calls at all stages of the sales cycle to identify pain points and opportunities for sales enablement.
  
• Partner with Sales, Sales Engineering, Marketing and Product Leadership to identify business needs, uncover new opportunities, and prioritize training needs.
  
• Lead the planning and training efforts for Sales kick-off meetings.
  
• Build and maintain an accessible content library to house all sales enablement resources.
  
• Leverage our LMS to create product certification programs, sales onboarding courses, and other digital learning materials.
  
• Onboard new sales professionals and facilitate the integration of newly acquired firms into our Sales organization.
  
• Develop and maintain onboarding and sales training content, mostly delivered via e-learning.
  
• Leverage dashboards and reports provided to you from Sales Operations to track sales effectiveness from onboarding, ramp, and ongoing training.
  
• Map customer journeys and adapt sales motions and sales content to optimize customer interactions.
  
• Research, pilot and evaluate sales enabling technology tools & services.
  
• Conduct regular assessments of sales activities and recommend process changes to drive seller effectiveness.
  
  Who You Are (Skill):
  
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  • 5+ years of experience in Sales Enablement, Revenue-facing roles, Sales Training, Sales Leadership or Sales Support, and a demonstrated knowledge of best practices, methodologies, and technologies in each of these areas.
    
  • Measurable experience with having a positive impact on business outcomes, such as win rate, time to ramp, quota attainment, length of sales cycle, etc.
    
  • Experience in executing change management initiatives with established approaches.
    
  • Involvement and participation in Sales Enablement groups or communities.
    
  • Expert project management skills and content delivery experience.
    
  • Familiarity with learning modalities and best practices in sales training.
    
  • Experience with SFDC, Gong, Outreach, LinkedIn Navigator, HubSpot, Workramp, Notion.
    
  • Strong understanding of software sales cycle and strategies.
    
  • Excellent communication skills, able to take complex technical concepts and translate them for a non-technical audience.
    

Keywords: Forethought, Lehi , Head of Sales Training & Enablement, Sales , Lehi, Utah