Order Management Analyst
Company: TalentBurst, Inc.
Posted on: January 24, 2023
Job Title: Order Management Analyst
Location: Lehi, UT
Duration: 8 Months
Acquire and maintain in-depth knowledge of CLIENT's Digital Media
software sales models including: Consumer & SMB subscription &
license buying programs; box product & digital channel partner
ecosystem; enterprise subscription and term licensing programs;
multiple volume transactional solution programs including
maintenance & support renewals.
Utilize SalesForce and SAP (ECC, CC, and CI) to book enterprise
opportunities and contracts for accurate downstream invoicing and
revenue recognition using manual and semi-automated documented
Actively review sales pipeline and corresponding deal information
to anticipate potential booking issues or negative customer
experience impact, and work to resolve during the deal negotiation
Conduct weekly reconciliations and other oversight activity to
ensure accurate revenue booking/recording using SQL, Excel and
Tableau/Power BI reports.
Partner with the department's cross-geo/organizational teams
focused on data management, innovation, integration (acquisitions),
and enablement, to find opportunities to drive efficiencies through
streamlining processes and system improvements.
Work cross-functionally with multiple internal CLIENT Departments
(Deal Desk, Revenue Assurance, Sales ops, Credit, Legal, Sales,
Product Delivery (Provisioning), Professional Services, Tax, Sales
Finance etc.), Enterprise Customers, and Partners.
Support increased workload and additional hours when required-i.e.
What's needed to succeed
Excellent written and verbal communication skills, and proficiency
in Microsoft Excel
Meticulous, committed, adaptable, inquisitive, creative,
respectful, collaborative and confident.
Competence with information management tools - SAP (ECC, CC),
salesforce, SharePoint, or similar analytical and information
Demonstrable experience in a role involving 'critical thinking':
i.e. ability to analyze complex deals, make decisions and problem
solve self-sufficiently, without requiring ongoing direction
Excellent interpersonal and customer oriented communication
Experience in a role demonstrating excellent time management, able
to analyze workload and prioritize time based on changing
Education: Highly Desirable
Bachelor's degree or equivalent in a numerate or business field
Minimum 2 years Order Management (or similar) experience in this
Familiarity with SQL, Alteryx and/or SalesForce reporting.
A proven ability to build strong, trust-based relationships with
business partners across the organization.
Knowledge of revenue recognition rules/requirements related to
Good knowledge of operational quote to cash business processes.
Exposure to contract negotiation/drafting, including Legal and
Skills and Experience:
Keywords: TalentBurst, Inc., Lehi , Order Management Analyst, Professions , Lehi, Utah
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