Order Processing Specialist

Company: Native Seed LP
Location: Lehi
Posted on: March 19, 2023

Job Description:

Company Background:Nature's Seed is the retail division of Native Seed Group, a collection of eleven native seed companies across twelve locations in CA, OR, WA, UT, MT, NV, CO and AZ.For over three decades, Native Seed Group has been recognized as the leading supplier of native seed and erosion control products in North America, serving a diverse range of customers including federal and state agencies, departments of transportation, contractors and hydro seeders, environmental landscapers, NGOs, Fortune 500 energy corporations, large landowners, and retail consumers.Native Seed Group carries over a thousand unique species and varieties, in most instances provided in custom seed mixes to meet strict landscape specifications for habitat restoration, reclamation, and erosion control. The company is vertically integrated with over 4,000 acres of irrigated farm acres, complete seed cleaning and conditioning facilities, a best-in-class in-house sales team, and the industry's most comprehensive wildland seed collection operation. Launched in 2011, the Nature's Seed division services the individual and small landowner consumer market via its e-commerce site www.naturesseed.com and other channels. Since then, Nature's Seed has grown from a small startup to an emerging brand in the lawn, garden, and pasture seed industry. Nature's Seed is experiencing rapid growth, and there's never been a more exciting time to join the Nature's Seed team if you're looking for a long-term career with room for advancement.Who We Are:Nature's Seed is a small, close-knit team that values communication. We believe in fostering a positive, open, and friendly environment. We believe in personal responsibility and accountability. We work closely with other divisions within the company and often assist each other as needed.Who You Are:You are someone who thrives in working with others. You can multitask and appreciate routines but can also be flexible and take initiative to learn new things. You are a problem solver and a team player. You don't hesitant to speak up to ask for help or for more projects. You are great at self-managing. You are dependable and punctual, especially d Position Description:As a member of the Nature's Seed fulfillment team, you will work under the direction of the fulfillment manager and will be responsible for assisting with the order fulfillment process from start to finish. You will be responsible for processing customer orders, compiling paperwork, verifying order accuracy, and coordinating with other teams to ensure timely and accurate fulfillment. Specific duties and responsibilities will include, but are not limited to:-- Receive and process customer orders, ensuring that all order details are accurate and complete.-- Verify product availability and coordinate with the warehouse team to ensure that products are available for shipment.-- Communicate with customers to confirm order details, answer questions, and resolve any issues that arise.-- Coordinate with the warehouse team to ensure that products are properly packed and labeled for shipment.-- Generate shipping labels and documentation and coordinate with logistics providers to ensure timely delivery.-- Maintain accurate records of order processing, tracking information, and customer communications.-- Identify opportunities for process improvement and automation, implementing new technologies and systems to improve efficiency and reduce costs.-- Learn the ins and outs of our custom ERP system to fulfill orders, manage inventory, and process returns.-- Assist as needed with logistics, sales & service, and warehouse teams.Qualifications:-- Basic understanding of order processing and fulfillment operations, including shipping and logistics.-- Experience with e-commerce platforms and order management systems.-- Excellent communication and interpersonal skills.-- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.-- Strong attention to detail and ability to analyze data.-- Strong organizational skills and work ethic.Working Conditions:While this is an office position, please note that you will be required to work near an environment containing dust and other plant related debris. People with asthma or known allergens to grasses, pollen, etc. should not apply.Benefits:As a full time employee, you will be eligible for company benefits after a 60 day introduction period. Benefits include:Health InsuranceAvailable HSA (with employer match) and PPO insurance optionsCompany Paid Vision PremiumsDental401k with Employer Match16 Days PTO/Year with increase for long term employeesPaid Holidays$15K Employer Paid Life/AD&DYearly performance reviews with potential for wage increaseJob Type:Full time, 40 hours/weekMonday-Friday, 8:00 am - 5:00 pmSalary: $16.00 - $18.00/hour based on experienceWork Location: Lehi, UtahPI208389282

Keywords: Native Seed LP, Lehi , Order Processing Specialist, Other , Lehi, Utah