Financing Support Specialist
Posted on: November 24, 2022
$500 Signing BonusAbout SOLO:
SOLO is an industry leader in the residential solar space that
specializes in creating dynamic, customizable proposals for both
roofing and solar services. Started in 2018, SOLO has rapidly grown
at a rate of 3x per year with no signs of slowing down. We
accomplish this by delivering best-in-class operational support
through our proprietary software platform that provides proposals,
closing documents, CAD, and permitting products, allowing our
clients to scale quickly and efficiently while improving the bottom
line. Our commitment to our employees is to create a fun, upbeat
environment in which creativity, dedication, and hard work can
thrive. Most of all, we value your input!
The Support Specialist will be expected to understand the solar
sales process in regards to funding. They will be able to
troubleshoot basic issues with approved dealers and customers that
call/email in with questions about the portal, how it works with
SOLO and all terminology associated with the funding process. They
will be expected to take calls and answer emails professionally to
solve our customers' issues as best possible.Job
- Answer calls from dealers/customers
- Answer Emails from dealers/customers
- Understand the and Solo Platforms to best answer
- Answer any and all questions regarding the portal and how to
- Proficient in Google Workspace and/or Microsoft Office
- Ability to quickly understand the industry and consumer
- Excellent verbal and written communication and the ability to
communicate with the technical levels in both the internal/external
- Problem solving and analytical skills
- Strong organizational skills and attention to detail
- Exceptional customer service and interpersonal skills
- Ability to diagnose and troubleshoot complex problems and
escalate as needed
- Full, comprehensive insurance package.
- 401K with 4% company match.
- Opportunity for growth - we promote from within!
- Many onsite benefits - gym, chiropractor, teeth whitening,
counselor and more!
Keywords: SOLO, Lehi , Financing Support Specialist, Other , Lehi, Utah
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