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Financing Support Specialist

Company: SOLO
Location: Lehi
Posted on: November 24, 2022

Job Description:

$500 Signing BonusAbout SOLO:
SOLO is an industry leader in the residential solar space that specializes in creating dynamic, customizable proposals for both roofing and solar services. Started in 2018, SOLO has rapidly grown at a rate of 3x per year with no signs of slowing down. We accomplish this by delivering best-in-class operational support through our proprietary software platform that provides proposals, closing documents, CAD, and permitting products, allowing our clients to scale quickly and efficiently while improving the bottom line. Our commitment to our employees is to create a fun, upbeat environment in which creativity, dedication, and hard work can thrive. Most of all, we value your input!

Job Description:
The Support Specialist will be expected to understand the solar sales process in regards to funding. They will be able to troubleshoot basic issues with approved dealers and customers that call/email in with questions about the portal, how it works with SOLO and all terminology associated with the funding process. They will be expected to take calls and answer emails professionally to solve our customers' issues as best possible.Job Responsibilities:


  • Answer calls from dealers/customers
  • Answer Emails from dealers/customers
  • Understand the and Solo Platforms to best answer dealer/customer questions
  • Answer any and all questions regarding the portal and how to use it.


    Skills/Qualifications:

    • Proficient in Google Workspace and/or Microsoft Office
    • Ability to quickly understand the industry and consumer behavior
    • Excellent verbal and written communication and the ability to communicate with the technical levels in both the internal/external organization.
    • Problem solving and analytical skills
    • Strong organizational skills and attention to detail
    • Exceptional customer service and interpersonal skills
    • Ability to diagnose and troubleshoot complex problems and escalate as needed


      Compensation/Benefits:

      • Full, comprehensive insurance package.
      • 401K with 4% company match.
      • $16-$18/hr
      • Opportunity for growth - we promote from within!
      • Many onsite benefits - gym, chiropractor, teeth whitening, counselor and more!

        PI196715898

Keywords: SOLO, Lehi , Financing Support Specialist, Other , Lehi, Utah

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