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Host / Hostess

Company: Denny's
Location: Lehi
Posted on: November 20, 2022

Job Description:

A Host/Hostess at Dennys plays a special role for our guests. You are often their first impression and last impression, and we count on you to sincerely make them feel at home every time!
The Host or Hostess greets guests in a warm, friendly, smiling manner that welcomes them into our restaurant and sets the stage for a positive dining experience. A Dennys Host or Hostess has a Guests First attitude, engaging in friendly conversation with guests as you perform dutiesResponsibilities:

  • Suggesting new menu items from our limited time offerings.
  • Receiving payment and making correct change.
  • Assisting with beverages like bold, signature or flavored coffees.
  • Cleaning, completing side work, and organizing supplies as needed.
  • Willingly assisting other team members without being asked.
  • Providing total guest satisfaction.
  • Greets and welcomes all customers immediately upon arrival and verifies number in their party. Determines special needs, e.g., high chairs, special menus.
  • Collects payment from customers immediately, in accordance with established cash handling procedures, inquires about food/service satisfaction and handles customer complaints/suggestions appropriately.
  • Seats customers at tables/booths appropriate for their needs and those of the restaurant, and introduces feature of the day.
  • Keeps hostess area stocked and clean, e.g., to-go items and bakery products.
  • Handles incoming telephone calls immediately, and takes to go orders as appropriate.
  • Maintains proper supply of clean menus.
  • Periodically supplies customers with initial beverage suggestions and provides beverage order and refills.
  • Assists service personnel in clearing and setting tables.
  • Resolves complaints as he/she becomes aware of them, notifying the manager of any complaints received.
  • Assists other service personnel as needed.Company IntroductionDenny's is America's diner. For over 60 years, Dennys has been a place where people can come in, sit down and connect with one another over great food. Its a place that was founded on togetherness, where you can have the usual or try something new. Were always open and were always serving your favorites. So come in, leave your troubles at the door and enjoy some great food. See you at Dennys.
    Harold Butler and Richard Jezak opened a donut stand in 1953 and called it Dannys Donuts. Butlers stated promise was To serve the best cup of coffee, make the best donuts, give the best service, offer the best value and stay open 24 hours a day. Today that donut stand is a restaurant chain with a slightly different name, over 1,700 locations and a proven reputation for keeping Mr. Butlers original promise.

Keywords: Denny's, Lehi , Host / Hostess, Other , Lehi, Utah

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