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ESS- Employee Engagement Specialist

Company: ESS Education
Location: Lehi
Posted on: January 16, 2022

Job Description:

Lehi, UtahLooking for a job that matches your students school schedule? We have a great schedule for those needing to work during school days and hours!Do you want to work for a company considered one of America's Best Large Employers for three consecutive years by Forbes Magazine?Do you enjoy talking with people, problem-solving and a fast-paced environment? Then our Employee Engagement Representative role may be the right career choice for you!ESS, a leader in Educational Management Services, is currently seeking Employee Engagement Representatives in our Lehi, Utah office. The successful candidate will be responsible for providing exceptional service, telephone and email support to our vast talent pool of substitute teachers and support staff. The rapid growth and expansion of our business is causing a need for a new generation of Employee Engagement Representatives to provide world-class services to our Employees.Key Responsibilities:

  • Fielding inbound calls related to assignments, payroll, and other service areas
  • Trouble-shooting to resolve and address employee questions
  • Making outbound calls to fulfill open assignments
  • Maintaining and auditing information in multiple databases
  • Develop meaningful relationships with staff and applicants to deliver the best experience possible
  • Building a team environmentAn ideal candidate will have the following:
    • A minimum of 1 year customer service experience
    • Excellent Excel Skills
    • Excellent oral and written communication skills
    • Ability to thrive in a fast-paced, rapidly changing environment
    • Demonstrate a high level of accuracy in data entry and excel
    • Positive attitude and ability to work well within a team environment
    • Proficiency in Microsoft Office Word and Excel
    • Excellent oral and written communications skills
    • Strong interpersonal skills and the ability to work in a team environmentJoin a great team that will care about you just as much as we care about the students that we serve!Learn how to get hired with ESS:https://youtu.be/puAB0FX2brAAbout ESSAs leaders in the education staffing space since 2000, ESS specializes in placing qualified staff in daily, long-term, and permanent K-12 school district positions including substitute teachers, school aides, and other school support staff. With more than 750 school district partners throughout the US, ESS supports the education of more than 3.5 million students every day. We provide our employees the ability to work in school districts across the country in addition to benefits, comprehensive training, flexible work schedules, and professional development. Visit ESS.com to learn more and help to improve education for every student, every day.ESS is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability or veteran status.

Keywords: ESS Education, Lehi , ESS- Employee Engagement Specialist, Other , Lehi, Utah

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