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Coordinator, Employee Benefits

Company: NFP
Location: Lehi
Posted on: January 15, 2022

Job Description:

We're NFP, a five-time Best Places to Work award winner in Business Insurance for 2017-2021 and we're looking for an Account Coordinator to join our corporate benefits small employer team. The position's primary responsibility will be to manage the day to day service needs of our client's through providing benefit support for claims, enrollment fulfillment and plan orientation to their employees.

The successful candidate must have strong communicative and interpersonal skills, be detail oriented with strong organizational skills. They must be able to multi-task and stay organized in a fast paced environment.

KEY RESPONSIBILITIES:
Develop and maintain ongoing relationships with clients and their employees.
Acts as the subject matter expert on benefits and vendor/carrier products and services.
Problem resolution on claims, billing and eligibility issues with carriers
Enrollment fulfillment during renewal and new business onboarding process
Proficient in carrier products and systems
Proactive client service support for clients and small employer account management team

KNOWLEDGE, SKILLS AND ABILITIES:
Strong knowledge of employee benefits programs and compliance.
Ability to understand and synthesize new products, technology and systems to develop cutting edge creative solutions that meet client needs.
Highly effective verbal and written communication skills, including presentation, persuasion, tact, and negotiation skills.
Ability to communicate and interface effectively with employees and Human Resources professionals.
Demonstrated ability to build strong working relationships both internally and externally and a commitment to meeting deadlines.
Strong knowledge of Word Processing software, Spreadsheet software, Internet software and Database software.

QUALIFICATIONS:
Education / Work Experience- Associate's Degree or equivalent; or two to eight years related experience and/or training; or equivalent combination of education and experience.
Certificates and Licenses- Utah Life and Health Producer's License. Utah Life and Health Consultant's License strongly preferred.

What We Offer:
NFP is proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.

Who We Are:
We're NFP, a five-time Best Places to Work award winner in Business Insurance for 2017-2021. We are also recognized as an Elite Agency award winner named as a Top Employee Benefits Firm. We are a leading Insurance Broker and Consultant that provides Employee Benefits, Property & Casualty, and Retirement and Individual Private Client solutions to help our clients reach and realize their goals because we believe business is personal. Our personal commitment to our team and our clients have created long-lasting and successful relationships across our growing 300+ nationwide offices and 17 international locations. To learn more, please visit: https://www.nfp.com.

NFP and You... Better. Together.

NFP is an inclusive Equal Employment Opportunity employer.

Keywords: NFP, Lehi , Coordinator, Employee Benefits, Other , Lehi, Utah

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