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Sr. Manager, Key Accounts

Company: Sunrun Inc.
Location: Lehi
Posted on: June 10, 2021

Job Description:


As the nation's largest residential Solar company, Sunrun is on a mission to transform our energy system into the modern and sustainable grid of the future while making clean, renewable energy, accessible to all residential households. At Sunrun, dreamers and doers come together to create the future of sustainable energy. We're driven by collaboration, creativity, and a passionate desire to leave the world cleaner than we found it.

We are positioned for dynamic growth to meet increased customer demand for solar power while at the same time facing the need to streamline sales, operations and improve our operating margin. Key Accounts are critical in our ability to achieve annual performance objectives and we are hiring a leader who will be instrumental in our go forward strategy.


* Develop strategic, long term vision for Key Accounts centered around volume and margin. * Building and leading strategic relationships with Key Accounts at both an executive and ground level (directors and above, deal administrators, sales dealers, etc). * Reports to and partners with the Vice President of Channel Sales to optimize Key Account success and maximize volume opportunity. * Routinely develops, reviews and analyzes data to identify market trends and opportunities. * Accountable for performance of Key Account business across Sunrun's primary business metrics - install growth and cash flow generation - and the input metrics that drive these results (partnership structures, process and technology influence, KPI definition and tracking, etc.) * Collaborate with internal and external operational leaders (Sales, Retail, Marketing, Operations, Product, Pricing, Policy, Technology, Customer Experience) to optimize platform offering. * Produce a monthly executive-level Business Operating Plan update for internal and external parties. * Dotted line reporting responsibilities; deploy Key Account Representatives to support Key Account success. * Researches and reports on relevant industry, market and macro-economic trends. Responsible for understanding state and utility level policy impacting residential solar. * Recommends playbook changes to Key Account marketing and sales strategies. * Builds a balanced R/O and corresponding scenario plans to mitigate risk and maximize upside. * Create, refine and continually update education materials and content that optimizes the Partner Learning experience * Drives impeccable execution of the Sunrun Way Sales Process through continued oversight and field visits. * Ensures that all behaviors protect and properly represent the Sunrun brand. * Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team. * Sets, expects, inspects and manages to the highest standards of customer satisfaction - both internally and externally. * Solves for systemic issues by partnering with the appropriate cross-functional teams within the company. * Willingness to travel [at least 60%]


* Undergraduate degree required, Masters in Business Administration, Finance or other advanced degree in a quantitative field is strongly preferred. * Minimum 5+ years of senior leadership-level experience leading account management or sales channel teams. * Ability to drive results at both the high / strategic level and at the line-management (KPI) level. * Excellent skills in complex analytic problem solving, project management, change management, & group process. Must exhibit efficiency, collaboration, candor, openness, & results orientation. * Sunrun is a world-class team. We are seeking world-class candidates with demonstrated success in a rapidly-changing and expanding organization, preferably in both start-ups and best-in-class large companies. * Demonstrated a clear track record of working collaboratively with internal and external parties across all the company to drive collective success and has built key relationships, managed and mentored a strong team of high performers. * Understanding of core financial metrics and installation volume measurements. * Comfort with structured and quantitative management, and fluency in key tools. Experience with technology including Salesforce, Oracle BI, and other sales forecasting tools. * Demonstrated ability to maintain high attention to detail and accuracy in forecasting monthly, * Ability to drive a vehicle during the normal course of business. Must maintain a clean driving record with the ability to pass a driving background check. Must be 21 years of age and possess a valid driver's license.


* High Standards: expects personal performance and team performance to be nothing short of the best * Collaboration: Works cross-functionally within Sunrun, and works across the industry, the legislative aisles, and among various regulatory bodies to build long-lasting relationships, influence to achieve impact, and build coalitions to advance Sunrun's vision. * Follow-Through on Commitments: lives up to verbal and written agreements * Enthusiasm: exhibits passion and excitement over work, has a can-do attitude and a commanding presence * Teamwork: reaches out to peers and cooperates with supervisors to establish an overall collaborative working relationship * Creativity/Innovation: generates new and innovative approaches to problems * Communication: listens for meaning, translates concepts effectively, speaks and writes clearly and articulately * Adaptable: adjusts quickly to changing priorities and conditions; anticipates and copes effectively with the complexity of change * Technology Savvy: Highly competent in Microsoft Office Programs, Google Suite, and knowledge of budget planning tools such as Anaplan, human capital management and timekeeping systems, scheduling tools, and CRM and/or ERP tools (Salesforce, Oracle, or equivalent).

Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity, Inclusion & Belonging drives our ability to build diverse teams and develop inclusive work environments. At Sunrun, we believe that empowering people and valuing their differences will help us create a planet run by the sun for everyone.

We are committed to equal employment opportunity without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, or any other basis protected by law. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. If you have a disability or special need that requires accommodation, please let us know.

Keywords: Sunrun Inc., Lehi , Sr. Manager, Key Accounts, Other , Lehi, Utah

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