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Junior Salesforce Administrator

Company: Aktify
Location: Lehi
Posted on: June 9, 2021

Job Description:

At Aktify, Inc., we help people connect with each other by leveraging artificial intelligence that can hold natural conversations and schedule calls for human sales or service representatives. Every day Aktify's system engages hundreds of thousands of people in natural language conversations via sms texting, email and web pages without a human-in-the-loop.Aktify, Inc. is looking for a Junior Salesforce Administrator. You will work closely with functional leaders and subject matter experts to identify new business requirements and present design and implementation plans for consideration. Your customers will include Sales, Customer Success, Account Management, Engineering, Marketing, Finance, and Executives. This role will also have responsibility for system administration and will be responsible for executing on the day-to-day configuration, support, maintenance, and improvement of the platform.Responsibilities:Expand use of - attend planning meetings, assist with determining if and how can be used in new waysAssist sales management to create processes in to help monitor activities, trends, sales, conversion and leadsCommunicate regularly with the user base regarding new features, enhancements and changes to the systemReport and dashboard creation and maintenance including folder maintenance.Develop complex, macro driven reports to summarize system information for C Level ExecutivesMonthly commission calculationsProvide revenue reports to company executivesRespond to ad hoc reporting requests as neededImplement and support sales acceleration and gamification toolsCreate and manage changes to the systemCreate and maintain fields, views, campaigns and other objects and functionsProactively seek out and identify needed system changesMaintain, enhance and create workflows, functions and configurations within the environmentReflect our company values: humble, hungry and smartMaintain system, security and integrityDesign, create and maintain user roles, profiles and hierarchiesReassign accounts, contacts, and opportunities in response to personnel changes.User assistance, training, adoption and satisfactionQualifications:1 + year of Salesforce experience (Admin experience is a plus)Experience with ETL tools, Data loaders is a plusMastery in Microsoft ExcelIn-depth knowledge of the standard capabilities of SFDCStrong reporting background using standard reporting tools including standard reporting functionalityBasic knowledge of Process Builders, Workflows, Database fundamentalsExperience building and managing Sales acceleration and Gamification ToolsDetail oriented and self-starter with strong written and interpersonal skills Administrator certification is idealBenefits:Be part of a well-funded startup with an ambitious cultureCollaborate with other brilliant people to create visionary solutionsCompetitive salary and stock option grantsOptions for different medical insurance plansGenerous PTO and flex schedulingCompany-sponsored outings and mealsPaid parental leaveFast paced, collaborative, and fun environmentWe are an equal opportunity employer and we are committed to hiring a talented and diverse team with many perspectives, and backgrounds. Decisions are made based on qualifications, merit, and business needs. We do not discriminate on the basis of race, age, religion, national origin, gender, color, sexual orientation, veteran status, marital status, or disability status.

Keywords: Aktify, Lehi , Junior Salesforce Administrator, Other , Lehi, Utah

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