As a Nurse Assistant Instructor, with the CareerStep division at
Carrus, your primary objective is to provide high-quality support
services to our learners and graduates. You are passionate about
helping individuals learn and adopt new concepts. You will assist
in the maintenance and enhancement of our curriculum offerings, and
identify opportunities to implement improvements in processes. You
strive to increase final examination and program success rates by
collaborating with various departments within the company to ensure
the highest quality content for our innovative programs. This is a
part time, as needed, remote position with flexible working
A Day in the Life
Interacts with learners to address concerns, direct to resources
and provide education regarding curriculum and procedures via
phone, e-mail, community, and chat.
Communicates regularly with learners by scheduling appointments,
responding to e-mail, monitoring chat, replying to curriculum, and
Manages and directs consultation calls and documents
interactions in the Salesforce CRM.
Develops and assists the Learning Experience department in
writing new curriculum content. Make recommended changes to online
content based on feedback from learners and subject matter
Analyzes the ongoing and evolving needs of learners to
proactively identify skills or knowledge gaps that need to be
Stay current on any CNA related updates to guide the Learning
Experience department in updating programs; on an ongoing basis,
keep the programs otherwise up-to-date and accurate.
- Communicates with learners using active listening to discover
and resolve underlying concerns.
What You Bring:
Ownership: You possess a strong commitment to team dynamics,
with the ability to contribute and follow expertise while following
leadership directives at appropriate times.
Learner Success: you love to build meaningful and trusting
relationships with our diverse learner population by delivering
personalized, constructive, engaging, motivating and inspirational
Drive: You have a demonstrated ability to meet deadlines, handle
and prioritize simultaneous requests.
Vision: You never stop thinking about how healthcare training
and education will change, and how you can drive that change
through innovative products and services.
What You Need:
Have a minimum of one year of nursing experience in a long term
Be a licensed nurse in the state of Texas.
Have experience in teaching adults.
Have experience in supervising CNAs.
Ability to work and function in a fast-paced environment.
Creative and analytical thinker with strong problem-solving
Communicate with learners using active listening to discover and
resolve underlying concerns.
- Computer skills: Fully functional with online communication
tools (instant messaging, live chat, forums, emails) and the
ability to conduct internet research and enter data in related
Who We Are:
Carrus provides continual healthcare training for learners and
employees across the country, helping them to prepare for new
careers and see better results in their current positions. And were
just as committed to our employees success and experience as we are
to our learners.
We Are a well-established company experiencing steady, rapid
growth, and we have some exciting projects in the works. This means
lots of opportunities for smart, creative, motivated people to a)
make a difference and b) make big leaps in their careers.
We value people who work hard and can self-manage. In return, we
offer a work environment that's balanced (we work to live, not live
to work) and grown-up (we are anti micromanaging, pro trusting our
employees to get the job done).
For more information about our company and what we do, check out
our website at www.carruslearn.com.