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Director, Sales Operations

Company: Podium Infotech
Location: Lehi
Posted on: June 6, 2021

Job Description:

Podium is a suite of messaging tools for local business. Using our platform, businesses of all sizes can connect with customers via text to do things like request payments, collect reviews, and sell products, in a modern, convenient way. Our work streamlining this process for local businesses has awarded us recognition on top industry lists, such as Forbes Next Billion Dollar Startups, Forbes Cloud 100, the Inc. 5000 (#13), and Fast Companys Worlds Most Innovative Companies. For more about our product. Podium has a positive, diverse, and supportive culture and was recently named one of Inc. Magazines Best Workplaces for 2021 (4 years in a row). We look for people who are curious, creative and work to be a little better every day. In our work together we embody our values: Be a founder, Murder drama, and Enjoy the ride.

The Director of Sales Operations is directly responsible for collaborating with senior leadership to identify and manage initiatives to accelerate sales growth, improve operational processes & remove friction from our customer experience. They will own forecasting, territory/capacity planning, sales process design/stage management, as well as additional day-to-day operational support of our Sales team.


  • Partner with senior sales leadership to drive meaningful improvements to sales performance and own all day-to-day sales operations processes
  • Collaborate with diverse stakeholders and cross functional organizations (including Marketing, CS, Strategy, etc.) to ensure that we hit and exceed our sales targets
  • Manage a growing team of Sales Operations professionals to deliver the following:
    • Drive detailed territory & capacity planning exercises & build annual quota/commission plans
    • Own the annual budget and overall plan for sales
    • Manage the sales experience with all key sales tools (including SFDC, Chorus, Clari, etc.)
    • Design and own forecasting models & pipeline management data across all sales teams
    • Create and update reports and dashboards that assist the reporting and targeting and investment efforts of our GTM team
    • Partner with the Business Applications team to design and implement processes that promote efficient sales flows and high-quality data and reporting


  • 5-10 years of experience in a Sales Operations or Revenue Operations role with at least 2+ years of experience in managing a team
  • Excellent analytical skills and problem solving capabilities
  • Strong communicator that is able to structure and deliver effective communications in both business and technical discussions
  • Exceptional knowledge of sales metrics/key performance indicators
  • Strong experience with key sales tools: SalesForce (SFDC Admin experience is a plus), data analytics tools (Domo is a plus), Sales Intelligence tools (e.g., Gong, Chorus, Clari)
  • Experience conducting detailed territory planning exercise & building quota/commission plans
  • Experience in designing, building and owning forecasting models across various sales segments
  • Strong understanding of full sales funnel, from marketing lead acquisition to customer renewal
  • Experience in working in SMB B2B SaaS is a plus
  • Knowledge of SQL or Python is a plus
  • Bachelor's Degree in Economics, Finance, Information Systems, or other business related field; MBA is a plus


  • Transparent culture
  • Work in this building in Lehi, UT
  • Great opportunities for career growth
  • A stellar onsite gym with local professional coaches, morning and night classes offered
  • Weekly free lunch, breakfast and smoothies
  • Swag

Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

Keywords: Podium Infotech, Lehi , Director, Sales Operations, Other , Lehi, Utah

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