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QA Engineer (Contract)

Company: Vivint Smart Home, Inc.
Location: Lehi
Posted on: June 6, 2021

Job Description:

Job Description

Our mission is to redefine the home experience through intelligently designed products and services delivered to every home by people who care.

Who Are We:

Vivint Smart Home is a leading smart home company in North America. Vivint delivers an integrated smart home system with in-home consultation, professional installation and support delivered by its Smart Home Pros, as well as 24/7 customer care and monitoring. Dedicated to redefining the home experience with intelligent products and services, Vivint serves more than 1.7 million customers.

Vivint was named to the Forbes list of "America's Best Employers for Diversity" in 2020 and 2019, and to the Forbes list of "America's Best Employers" in 2018. The company has a strong commitment to philanthropy and received a 2020 Gold Halo Award from Engage for Good for group volunteerism. Vivint is the largest tech employer in Utah and has received multiple awards for innovation, including being named among Fast Company's "World's 50 Most Innovative Companies."

The Role: This is a manual testing role with a primary focus on the technology applications that support users in our call center. QA Engineers are responsible for test planning, bug triage, conducting UAT with end-users, consulting on solution design, and assessing and communicating product and project risks.

What you will be working on:

  • Plan and coordinate testing efforts that may involve multiple systems and technical teams
  • Create, execute, and maintain detailed test plans and test cases
  • Review product designs to ensure they are clear and testable
  • Work with Project Management to ensure product designs and finished products satisfy business needs
  • Accurately assess risk level of proposed changes, and calibrate testing approach based on risk level
  • Validate, document, and assess impact and root cause of reported bugs

Who you will work with: The person in this role will work very closely with our internal customers (business users), as well as other technology teams at Vivint. Their day-to-day will primarily involve executing on planned work in an agile scrum methodology.

What we're looking for:

  • Experience testing REST web services and web applications
  • Deep understanding of software testing methodologies and techniques
  • Excellent troubleshooting and root cause analysis skills
  • Excellent time management and prioritization skills
  • Excellent written and verbal communication skills
  • High attention to detail
  • Fundamental understanding of programming, code, and logic
  • Bachelor's degree in technical field or equivalent work experience
  • 2+ Years' professional experience in a QA role

What We Stand For:

Honesty and Integrity Come First

Do the right thing

Customer Obsession is Our Advantage

A relentless passion to serve the customer

Innovation is Essential

Today's innovation is tomorrow's lifeblood

We Win Together

Individuals win games: teams win championships

Exceptional is Expected

Talk is cheap: create value, not just motion

We Give Back

Helping people is core to our DNA

Find out more about what it's like to work here:





This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.


Vivint enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each new employee is responsible for completing all training requirements. Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public. Employee must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues.

If you are an active Vivint employee, please apply through Workday by searching "Find Jobs".

Keywords: Vivint Smart Home, Inc., Lehi , QA Engineer (Contract), Other , Lehi, Utah

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