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RPA Development Manager

Company: Sunrun, Inc
Location: Lehi
Posted on: June 5, 2021

Job Description:

Seeking a motivated Senior Software Engineering Manager to join the Technology team at Sunrun, Inc. You will be leading the engineering team that defines and implements solutions for Customer Service focusing on intelligent automations. You will help define the strategy for the Robotic Process Automation (RPA) technology we use at Sunrun, Inc. and lead the engineering team. You will work closely with the product management and other multi-functional teams in CS Technology and Sunrun core technology team.Set, maintain, deliver and report Key Performance Indicators while driving RPA goals to completion.Drive RPA efficiency by identifying risks, managing prioritization schedules, and driving a solution oriented culture.Ensure alignment throughout the RPA team, the broader business, and external contractors on best practices throughout the lifecycle of an automation initiative from requirements gathering to deployment.Oversee the front line issue response during bot downtime ensure proper communication and resolution.Understand high level process changes and updates to robots to effectively monitor trends and drive for internal improvements as needed to increase overall success of RPA.Leverage data to identify common issues and develop suitable solutions inside and outside of the department.Monitor and forecast implementation costs and benefits across all departments which are utilizing RPA.Within the agile development life-cycle, oversee the daily scrums among the RPA team.Develop and maintain a strong professional relationship to drive continuous improvement and accountability with cross functional leaders.Lead the intelligent automation engineering teamDefine technology roadmap for the engineering teamCollaborate with Sunrun core technology and product teamParticipate in design reviews and code reviewsInterview, hire, and performance manage individuals as needed.REQUIREDBS or Master’s in computer science or related fields with 10+ years of proven experience5+ years of managerial experienceStrong technical and problem-solving skillsDeep knowledge in Robotic Process Automation (RPA), (UiPath)Experience building RPA solutions leveraging rules engines, ML and AI technologyExperience leading a technology teamExperience in building large scale Web Services and backend application using Java/J2EEExperience in agile developmentExperience in web technologies and architectureExperience with database backend technologies and architectureBackground in customer service field is strongly desiredExperience in implementing technical solutions for customer service is a plusStrong communication skillsStrong experience with Project Management and RPA development and delivery, preferably with UiPathExpertise on business technology & automationUnderstanding of IT architecture, infrastructure and databasesSKILLS AND COMPETENCIESWillingness to learn business practices, processes, and proceduresPossess strong problem-solving and creative troubleshooting skillsStrong analytical skills with strict attention to detailExcellent organizational and time management skillsAbility to prioritize several tasks at one time and meet tight deadlinesStrong communication skills, both verbal and writtenAbility to assist with decision making related to technical solutions that are maintainable and efficientSunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity, Inclusion & Belonging drives our ability to build diverse teams and develop inclusive work environments. At Sunrun, we believe that empowering people and valuing their differences will help us create a planet run by the sun for everyone.We are committed to equal employment opportunity without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, or any other basis protected by law. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. If you have a disability or special need that requires accommodation, please let us know.

Keywords: Sunrun, Inc, Lehi , RPA Development Manager, Other , Lehi, Utah

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