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Operational Excellence Product Manager

Company: Adobe Systems Incorporated
Location: Lehi
Posted on: June 5, 2021

Job Description:

Our Company

Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Position Summary

We are looking for an experienced Operational Excellence Product Manager in Lehi, Utah or San Jose, California. The Operational Excellence Product Manager will work with partners in multiple business units and various organizations to build business drivers and value propositions, prioritize technical requirements aligned with business value, derive insights that influence public cloud usage patterns for instance selection, optimization, governance and compliance around quality and public cloud cost management at Adobe.


  • Public Cloud Management
  • Cloud Scale - Proven track record building large scale global services in coordination with dozens of teams providing business critical services for demanding customers.
  • Cloud Architecture - Deep experience with distributed, multi-tiered SaaS applications and the design patterns that enable them to scale and fail smoothly.
  • Capacity & Selection - Ability to drive requirements that ensure applications are right-sized; developed utilization metrics, built measurement tools, and ensure proper instance selection.
  • Public Cloud Expert - Expert with public cloud service offerings, staying current by attending customer advisory boards, guiding public cloud engineering teams, and helping your Product Management peers understand evolve environments as the public cloud offerings evolve. You compare and contrast them with quantitative and qualitative analysis.
  • Security - Proven track record of incorporating appropriate governance, compliance, and hardening into the requirements of product development. You will help make doing the right things easy by ensuring they are repeatable across solutions, transparent, and well documented.
  • Visionary - Consistently looking forward to stay ahead of industry evolution to ensure appropriate future vision is established and maintained.

  • Tools & Systems
  • Develop requirements that help engineering build the appropriate tooling and system for up front selection of public cloud instances, automation and efficiency improvement.
  • Partner with solution teams to ensure that the systems are relevant within each business and incorporate feedback into technical requirements for enhancements to the system.
  • Drive improvements to existing systems as the industry, company and business evolves to ensure consistent results.
  • Partner with Business Intelligence teams to build automated reporting for real time transparency of key data, anomaly detection and notifications.
  • Align with Solution Product Managers and Engineering on clear requirements with associated ROI for each of these teams

  • Policy Creation
  • Create policies to govern quality and ensure cloud requirements are met.
  • Analyze key data, trends, pain points, etc. for assigned solutions.
  • Develop policies to drive compliance.
  • Schedule and conduct compliance previews with stakeholders to enable their success and ensure compliance requirements are met in advance of the official audit.


  • Business Acumen - Ability to identify and create key value propositions and create key requirements to drive the achieving that value. Prepare clear business cases to drive key initiatives.
  • Leadership - Respected by your peers and often sought out before big decisions are made. Ability to think about the long term but know how to relate it the current situation. Ability to see gaps in existing systems and design and drive improvements.
  • Performance - Consistently ranked at the top of the stack.
  • Partnership - Ability to work with a wide variety of people. Amiable, respectful, listen to other's ideas, and give credit where deserved. Strong collaboration skills working with local and remote teams.
  • Curious - Hunger for understanding how systems of all kinds work, you see relevance between complex systems and your professional career.
  • Communication - Excellent written and oral communication skills. Experience presenting to business and technical audiences with brevity and clarity. Ability to balance strength & diplomacy in driving results. Strong influencing / negotiating skills. Ability to create clear technical requirements for engineering teams. Ability to create clear Executive Communications to outline business drivers, value propositions and associated return on investment to influence sponsorship of key initiatives.
  • Business Acumen - MBA, have run your own business, or experience in key leadership positions. Ability to create a business case with technical, business and financial justification.
  • Operational Excellence - Solid understanding and experience in public cloud driving operational excellence, governance and compliance programs.
  • A bachelor's degree in business or technical field or equivalent experience. MBA is a bonus.

Keywords: Adobe Systems Incorporated, Lehi , Operational Excellence Product Manager, Other , Lehi, Utah

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