Technical Support Specialist

Company: DataBased
Location: Lehi
Posted on: June 25, 2022

Job Description:

Data Analyst I
Come join us as employee #15! We just raised $3M on a $40M valuation for our seed round of funding. If you want the opportunity to have a tremendous impact early in your career, this is could be a great opportunity for you.
What will you be doing?

• Supporting existing customers to ensure they are getting the most out of their data through the DataBased software
• Implementing and configuring our customers' setup of the product through a UI (no code)
• Strategizing with our team, and customers to deliver value to our customers through the implementation of our product
  DataBased is a software product that is all about deriving what action to take based on data. You will support customers in using the product correctly so they can get the analysis correctly and take action.
  There is a massive need in the world for data visualization because leaders want to know what actions to take. They want their decisions to be derived from data. However, many leaders are not naturally mathematically inclined, or do not have the requisite skills to perform such analysis. DataBased is focused on providing insights and recommendations to leaders, instead of focusing on data visualization. You are going to be working on business problems that are going to revolutionize the way leaders take action.
  What skills/background are we looking for?Communication skills are also critical as you will be conversing with people ranging from high level executives to non-technical employees. You will be communicating with people daily, and if you enjoy large amounts of human interaction, this opportunity could be great for you.
  Any experience in customer support/service is a plus.

Keywords: DataBased, Lehi , Technical Support Specialist, IT / Software / Systems , Lehi, Utah