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Sr. Product Manager, Doorbell Camera

Company: Vivint
Location: Lehi
Posted on: September 21, 2022

Job Description:

Job DescriptionOur mission is to redefine the home experience with tech and services to create a smarter, greener, safer home that saves our customers money every month. Summary:In this role, you will be on the cutting edge, developing products that make the smart home even smarter. Vivint is applying years of experience in the home to create the world's best integrated Smart Home experience. We bring together technology and process expertise to deliver one-stop solutions. Working with our organization will be rewarding, challenging, and most definitely not be just another job.Vivint is seeking a Senior Product Manager to join its camera and video team. As part of the team, you will be responsible for delivering a strategic vision for the future of Vivints doorbell camera and experiences to better protect and delight our customers at the front porch. These experiences include but not limited to package delivery, package protection, welcoming visitors, and providing home access to those who need it. You'll partner closely with design and engineering to drive key KPIs for customer satisfaction and business growth. Check out some of the recent product announcements, including the new Doorbell Camera Pro, from the camera and video team here (https://www.businesswire.com/news/home/20220509005356/en/Vivint-Smart-Home-Launches-Suite-of-New-Products-Designed-to-Make-Homes-Smarter-and-Safer) .Primary Responsibilities:

  • Create and embody a culture of customer first in approaching user and business problems, with demonstrated success having shipped experiential products
  • Develop and pursue product strategy for Vivints doorbell cameras and experiences at the homes entry ways
  • Owning all parts of the product from vision and strategy to yearly roadmaps to executing on set goals
  • Collaborate with other teams to ensure product opportunities are valuable to customers, business accretive, easy to use, and technically feasible
  • Write clear and concise product documents to get buy-in and receive investment to build
  • Work closely with cross-functional teams of designers, engineers, program, and QA to ensure delivery against product roadmap
  • Build and maintain relationships across Vivint at a variety of levels from PM to Executive level
  • Monitor product performance and proactively identify opportunities for product improvements
  • Identify opportunities for customer testing and drive execution while measuring and reporting results
  • Partner with the GTM team to prepare operations, marketing, sales, supply chain, and support product channels for launch
  • Pursue product and industry knowledge, identify trends and opportunities, and become a subject matter expert on designated productsRequired Skills:
    • Independent in setting a vision, roadmap, and making decisions along the way, yet deliberate in cascading decisions in all directions (peers, leaders, team members)
    • Lead by influence on product team and across organization
    • Inspire our team and management to rally behind your vision
    • Effective problem solving and analytical skills
    • Develop and drive towards specific goals and KPIs
    • Demonstrated ability to multi-task and manage priorities, including multiple products
    • Proven ability to work under pressure to meet deadlines
    • Ability to clearly communicate across levels of the organization and departments in writing, orally and interpersonally
    • Mentor and help develop product managers throughout the organization
    • Decisive, and able to eloquently defend your decisionsRequired Education/Experience:
      • Relevant work experience with defining and delivering one or multiple consumer hardware products and/or software services
      • Demonstrates deep commitment to solving customer problems and empathy for the consumer
      • Well versed in the technical aspects of building hardware and software
      • Works well with others to support shared goals
      • BA/BS in Computer Science, Engineering, Product Design, Business, or a related fieldLearn about the Vivint Culture (https://www.vivint.com/company/careers) and why its a great place to grow your career!Here are some highlighted perks you should ask us about:
        • Free daily lunch and drinks on site
        • Paid holidays and flexible paid time away
        • Employee/Friends/Family Discounts
        • Onsite health clinic, gym, gaming tables
        • Medical/dental/vision/life coverage & 24/7 Medical Hotline
        • 401(k) + Employer Match
        • Employee Resource GroupsWORKING CONDITIONS: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.SAFETY:Vivint enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each new employee is responsible for completing all training requirements. Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public. Employee must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues.If you are an active Vivint employee, please apply through Workday by searching "Find Jobs".

Keywords: Vivint, Lehi , Sr. Product Manager, Doorbell Camera, Executive , Lehi, Utah

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