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Implementation Specialist Manager

Company: iDrive Logistics
Location: Lehi
Posted on: June 17, 2022

Job Description:

Located in Lehi, UTFull-Time, On-siteRange: $75,000-$100,000
SummaryImplementation Specialist Manager will work with businesses to assist them through the onboarding process and set them up for success on our platform. Position will serve as the primary contact for customers, from product demonstration to product launch. Provide configuration services and expertise throughout the onboarding process by working directly with client and technical team to ensure a seamless integrationWhat you will do:

  • Lead the customer onboarding experience from beginning to end for assigned clients
  • Exceeding customer expectations by providing an individually tailored service experience.
  • Provide customers with knowledge regarding software functionality and best practices.
  • Identify and reproduce software defects for submission to development during client onboarding process.Qualifications
    • Quick to learn new technology
    • 2+ years relevant work experience in customer-facing SaaS Account Management, Implementation, Technical Support, Consulting, Workflow Management and/or Project Management role
    • Demonstrated history of MS SQL experience / knowledge required.
    • Warehouse and/or transportation experience a plus, but not required.
    • Strong organizational, prioritization, and time management skillsBenefits
      • iDrive prides itself in putting their employees first. - Open and transparent culture
      • Awesome opportunities for career growth
      • 401k with a competitive matching contribution plan
      • Generous PTO
      • Great medical, dental, vision benefits
      • Life insurance, long and short-term disability coverage
      • Paid maternity leave
        iDrive LogisticsiDrive Logistics has led the market in delivering innovative small-parcel supply chain solutions since 2008. iDrive's pioneering small parcel spend management methodologies and proprietary business intelligence platform assists companies in managing transportation expenses while enhancing supply chain visibility. iDrive takes pride in providing their clients with the tools and guidance necessary to design the most efficient supply chains, with an eye towards spend management and operational improvements. iDrive is driven by the knowledge that their efforts are enhancing customer experiences, giving e-commerce companies a competitive landscape to play in, and affording clients more time and a larger budget to focus on what they do best. iDrive plans on adding 20+ Million square feet to their 3PL Network over the next 24 months. iDrive clients always have a leg up on their direct competition due to having the best strategies, technologies and spend controls within their supply chains.

Keywords: iDrive Logistics, Lehi , Implementation Specialist Manager, Executive , Lehi, Utah

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