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Outbound Account Manager

Company: Lendio
Location: Lehi
Posted on: May 11, 2022

Job Description:

Are you looking to get your foot in the door at a tech company? Are you team-oriented, passionate, and ready to rock your job, it might be time to join the Lendio family!
Lendio is America's largest small business loan marketplace, and one of the fastest-growing fintech companies. We've helped our nation's entrepreneurs secure more than $10 billion in funding - and we're just getting started. Numbers aren't everything, though! Lendio was founded on a few core principles we live by every day: Innovation, fun, empowerment, transparency. We feel more like family than coworkers, and we're stoked that our careers actually boost the American economy.What you'll do:

  • Maintain a self-starter attitude
  • Heavy outbound calling
  • Be the first point of contact for new business prospects and determine the next steps for each prospect moving forward
  • Maintains customer records by updating account information.
  • Identifying customer needs and taking proactive steps to maintain positive experiences.
  • Responding to customer queries in a timely and effective manner.
  • Work with Sales and Operations on processes and procedures
  • Respond to all business owners in a timely manner
  • Provide accurate, valid and complete information
  • Keep records of customer interactions, process customer accounts and file documents
  • Go the extra mile to engage customers
    What we're looking for:
    • Exceptional communication skills, both written and oral
    • Have a strong work ethic and are eager to learn and make new connections with prospects
    • Must be an excellent problem-solver and willing to collaborate in an exceedingly competitive environment
    • You love closing deals using complex market research and focusing on continued learning and improvement
    • Strong phone contact handling skills and active listening
    • Customer orientation and ability to adapt/respond to different types of characters
    • Ability to multitask, prioritize, and manage time effectively
    • Ability to handle high volume of outbound callsBenefits:
      • Be part of a high performing, collaborative team and have fun at work each day
      • A full suite of traditional benefits
      • Paid vacations and holidays
      • 401k with company match
      • Company-contributed HSA
      • Onsite gym and standing desks
      • Wellness program
      • $18 an hour with bonus structureAnd the best reason to work at Lendio is our culture! Check us out on Glassdoor!

Keywords: Lendio, Lehi , Outbound Account Manager, Executive , Lehi, Utah

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