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Associate Technical Writer

Company: Lending Club
Location: Lehi
Posted on: November 22, 2021

Job Description:

Current Employees of LendingClub: Please apply via your internal Workday Account LendingClub?Corporation (NYSE: LC) is the parent company of?LendingClub?Bank, National Association, Member FDIC, and the only?full-spectrum?fintech marketplace bank. Members can gain access to a broad range of financial products and services through a technology-driven platform, designed to help them pay less when borrowing and earn more when saving. Since 2007, more than 3 million members have joined the Club to help reach their financial goals. We're leading the governance of a new industry by developing ethical, responsible ways to bring greater value and better opportunities to our members. Everyone deserves a better financial future and our team is committed to making that a reality. Come join us! About the Role As an Associate Technical Writer, you'll join a dynamic and growing content operation that's responsible for standard operating procedures, chat & email communications, help centers articles, audits, remediations, placeholder policies, and more. What You'll Do * You'll distill complex financial and technical concepts into easily digestible documentation for internal and external audiences. * You'll have a hand in every part of the content lifecycle, from content strategy to production, management, deployment, analysis, and beyond. * You'll interface with many teams across the enterprise, such as Learning and Development, Banking, Product, Marketing, Legal, and Compliance. * You'll go above and beyond the call of duty to spearhead special internal team projects. * You'll coordinate and lead meetings with subject matter experts and stakeholders across many levels. * You'll simultaneously juggle multiple projects and initiatives. About You * Bachelor's degree with 0- years technical writing experience * Have strong written communication and time management skills-the ability to balance high-quality work standards against time constraints * Exceptional thoroughness, attention to detail, and systematic writing process * High-energy, positive, and flexible team player that collaborates well to achieve consensus * A self-starter who can work in a dynamic, fast-paced environment with tight deadlines * You have experience with Confluence, Workfront, and Zendesk (Navex PolicyTech and Walkme is a plus). * You can provide a portfolio of original documentation that is clear, concise, and easy to understand. #LI-SS1 LendingClub is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at interviewaccommodations@lendingclub.com.

Keywords: Lending Club, Lehi , Associate Technical Writer, Engineering , Lehi, Utah

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