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CAD Support Specialist

Company: SOLO
Location: Lehi
Posted on: September 21, 2022

Job Description:

About SOLO: SOLO is an industry leader in the residential solar space that specializes in creating dynamic, customizable proposals for both roofing and solar services. Started in 2018, SOLO has rapidly grown at a rate of 3x per year with no signs of slowing down. We accomplish this by delivering best-in-class operational support through our proprietary software platform that provides proposals, closing documents, CAD, and permitting products, allowing our clients to scale quickly and efficiently while improving the bottom line. Our commitment to our employees is to create a fun, upbeat environment in which creativity, dedication, and hard work can thrive. Most of all, we value your input! Job Summary: The CAD Support Specialist is in charge of the customer experience in regards to CAD. The CAD support team makes sure that our customers are properly taken care of and are getting the help they need. The following list gives some of the main job responsibilities.

  • Answering calls and emails
  • Assisting CAD related questions
  • Be able to explain technical CAD requirements/information to customers
  • Help train new CAD support team members
  • Ensure customer best practices are properly documented in PHX
  • Maintain good customer relations in tandem with Account Managers Credentials and Experience:
    • High School Diploma or Equivalent
    • Working knowledge of Excel, Powerpoint
    • One year of Customer Service experience preferred
    • One year of working knowledge of AutoCAD preferred
    • Basic electrical knowledge preferred Physical Requirements:
      • Keyboarding
      • Speaking
      • Hearing Compensation/Benefits:
        • $16 - $20 per hour
        • Full, comprehensive insurance package.
        • 401K with 4% company match.
        • Opportunity for growth - we promote from within!
        • Many onsite benefits - gym, chiropractor, teeth whitening, counselor and more!
        • Options to work from home. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.


Keywords: SOLO, Lehi , CAD Support Specialist, Design, Graphic Design & CAD , Lehi, Utah

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