Call Center Representative
Company: Russell Tobin
Location: Lehi
Posted on: November 26, 2025
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Job Description:
Job Description Duration - 3 months with Possibility of FTE Job
Title:-Member Advocate (Customer Service Representative) Hybrid - 2
days office (Monday-Tuesday) Pay Rate:- $19/hr About the role :
This is a temporary Member Advocate Contractors to join our
Customer Experience team in Lehi, UT. You will be joining us for
the most critical time of the year. January 1st is the "Super Bowl"
of healthcare, as new health plans launch, and our members are
actively engaging with their benefits. Your primary responsibility
will be to ensure a seamless and exceptional experience for them
during this peak period. Day to Day: Get an introduction into
health insurance, benefits, and network plans to support tier 1
member questions and support Connect with members via phone and
email to address and resolve a variety of member inquiries to help
people understand, navigate, and pay for healthcare Support and
cultivate office culture that aligns with their values and
incorporates the outstanding aspects of the team Schedules: (30 min
lunch break) 9-2pm (22.5 hours) 10-3 pm (22.5 hours) 11-4 pm (22.5
hours) 9-4 pm (32.5 hours) Training: 1.5 weeks to prepare you for
success. Hours will be 10-3 and you cannot miss 1 day or 1 minute
Pride Global offers eligible employee's comprehensive healthcare
coverage (medical, dental, and vision plans), supplemental coverage
(accident insurance, critical illness insurance and hospital
indemnity), 401(k)-retirement savings, life & disability insurance,
an employee assistance program, legal support, auto, home
insurance, pet insurance and employee discounts with preferred
vendors.
Keywords: Russell Tobin, Lehi , Call Center Representative, Customer Service & Call Center , Lehi, Utah
