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Senior Director, Product, Search, Personalization & Recommendations

Company: Ancestry
Location: Lehi
Posted on: January 7, 2022

Job Description:

Top reasons to consider aligning your career with American Honda Finance Corporation. show more--- X Take Ownership of a Prime Bay Area, Northern California TerritoryMake an Impact Supporting Honda and Acura Dealers by Promoting -Innovative Financing ProgramsIf you combine significant experience in consumer finance and indirect financing sales with strong relationship-building skills and the ability to work effectively with automotive dealers, the role of Dealer Relationship Manager offers you some compelling advantages. You will:

  • Add value as you support -approximately 20 dealers across a prime, well-cared-for Northern California, Bay Area to the Central Valley territory. The majority of the business is in Livermore, Pleasanton and the East Bay.
  • Make an impact as you represent the full portfolio of American Honda Finance Corporation (AHFC) products and services, help -dealers increase -profitability, deliver -training -and more. - Quick question for you - click here
  • Serve as a member of an outstanding, 9-person regional sales team. -We're a competitive and -cohesive group that supports one another through wins as well as challenges.
  • Enjoy visibility as you act as -liaison to the AHFC operational team and dealers. You'll be able to use the breadth of your skills and talents.
  • Build -a progressive career -with one of the world's most -respected and -recognized automotive brands, and a Forbes rated "World's Best Employer" for 2021. Proven performers can pursue multiple paths of advancement.
  • Learn through strong training, -tools and mentors, along with extensive ongoing development programs. -At AHFC, you can drive your own development by choosing programs relevant to you.
  • Serve as the face of Honda and Acura while earning competitive compensation + bonus, and an outstanding benefits package including a company car.Relocation assistance may be available to highly qualified candidates.

    American Honda Finance Corporation (AHFC), and our consolidated subsidiaries (including Honda Financial Services--- and Acura Financial Services---) provide various forms of financing in the United States and Canada to purchasers, lessees and authorized independent dealers of Honda and Acura products. We finance Honda and Acura automobiles, as well as Honda motorcycles, power equipment, and marine engines. AHFC is a wholly-owned subsidiary of American Honda Motor Co., Inc., which is a wholly-owned subsidiary of Honda Motor Co., Ltd., a global corporation that regularly ranks in the top 50 on Fortune's list of the World's Most Admired Companies.

    Pictured: the Clarity Plug-In Hybrid offers the best of both worlds, letting you charge up and drive on electricity, and tap into a gas reserve when needed. show less--- Build Your Career with an Industry Leader Named as One of the World's Best Employers by Forbes The Requirements Find out what it takes to work and thrive in this role. show more--- X To meet the basic qualification for this role, you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. In addition, to be a good fit for the Dealer Relationship Manager opportunity, you will have:
    • Minimum 5-7 years of experience in consumer finance and indirect financing sales Quick question for you - click here
    • Bachelor's degree highly preferred, ideally majoring in Marketing, Business, Finance, Economics or a similar field
    • Familiarity with lease and loan accounting systems
    • Knowledge in sales programs, sales training and auto dealer finance operations
    • Ability to travel to dealerships throughout your territory approximately 75%, including 10-15% overnight travel
    • A valid driver's license and an approved driving recordPictured: The all-new 2022 Acura MDX offers a radical new take on the premium performance SUV -- ambition accelerated. show less--- The Role Explore the primary responsibilities of this role. show more--- X As a Dealer Relationship Manager, you will play an important role in ensuring our organization's profitability and continued success. You will be the face of AHFC as you build strong relationships and partnerships with your dealers and deliver best-in-class service. - Quick question for you - click here

      Reporting to a Regional Sales Manager, you will join a regional sales team and manage your assigned territory, currently including a total of 20 Honda and Acura dealers. You'll take over an excellent territory that has established dealer relationships and programs in place, and act as a consultant and trainer to the dealers to ensure they are receiving and leveraging all the benefits of the American Honda Finance Corporation (AHFC) products.

      Pictured: the 2021 Honda CRV is a Kelley Blue Book's KBB.com "Best Buy." show less--- More great reasons to join our team. show more--- X Launching a promising career
      We hire with an eye to the future and take a proactive approach to ensuring that you get off to a great start, laying the foundation for a long and mutually beneficial relationship between AHFC and you. We'll provide the tools you need and help you establish solid relationships with the AHFC Western Service Center, corporate office and the National -Service Center. The Regional Sales Manager to whom you'll report, as well as other team members, will provide hands-on coaching and training as you get up to speed. -

      Career growth
      Once you prove yourself, you can pursue other opportunities with the organization in sales, leadership, or within the service center. -In fact, we prefer candidates with a long-range career view. Typically, associates work in sales as Dealer Relationship Managers for 3-5 years before pursuing other opportunities within AHFC. Many opportunities will require relocation.

      High impact
      This is an important role in ensuring our organization's profitability and continued success, while also ensuring our dealers receive best-in-class dealer satisfaction. You'll also help dealers deliver programs that help consumers get the vehicle they need. In addition, you'll be influential in ensuring a smooth partnership as you work closely with the Western Service Center.

      Philosophical approach to business
      Our approach to business and decision-making is based on a strong company philosophy which includes Respect for the Individual (initiative, equality and trust) along with the Three Joys (the joy of buying, selling and creating). We are a diverse and inclusive workforce. Being a Honda associate means collaborating as a team, while never forgetting that true teamwork requires respect for the individual. We believe the smartest ideas should always triumph, no matter who's they are. -

      Excellent compensation
      In addition to a competitive salary and bonus potential, we offer a comprehensive benefits package that includes a 401(k) with 100% match to 6%; medical, dental, and vision plans; and much more. We'll provide a company car, gas and insurance, along with a laptop, iPad and iPhone. In addition, you can take advantage of great prices with our associate lease plans.

      Pictured: Cars and SUVs are just the beginning. AHFC provides attractive financing programs and supports dealers of Honda motorcycles, generators, marine engines, and other products. show less--- More Insight If you meet the minimum qualifications, feel free to apply at any time. If you'd like some additional details about the role, please read below. show more--- X More About the Requirements
      In addition to the skills described under The Requirements tab, you will also need the following core competencies and characteristics:
      • Excellent relationship-building skills
      • Solid organizational skills and the ability to manage multiple activities and priorities
      • Strong problem-solving and decision-making skills
      • Self-motivation and a results orientation
      • A desire to learn and grow in our organization
      • Proficiency with MS Office Suite applications (Word, PowerPoint, Excel)
      • Prior supervisory experience desired More About the Role

        The product portfolio is very broad and includes a variety of programs under the categories of retail installment sales contracts, leasing, and vehicle service contracts. Some current programs include APR incentives, Military Appreciation Offers, College Grad Offers, One-Pay Leases, Leadership Purchase Plans, Acura Loyalty Advantage--- and more. We also offer wholesale flooring and commercial loans to authorized dealers.

        A typical week will find you handling administrative responsibilities on Monday, including responding to emails and phone calls, setting up appointments with dealers, scheduling training, and more. The balance of the week you will spend calling on dealerships to accomplish the following key objectives:
        • Promoting the sales of AHFC products, program compliance, and the implementation of AHFC programs, initiatives, policies, and procedures -
        • Building loyal relationships with dealers, developing and implementing plans to improve dealership profitability and customer retention
        • Ensuring that the AHFC relationship adds value to the dealership while supporting regional goals and objectives
        • Serving as a liaison to American Honda Motor Co. in order to identify and provide additional resources and maximize dealer support
        • Adhering to appropriate Compliance policies and procedures About Your Success
          In many ways, this is a "plug and play" situation: already in place are the support structure, dealer portfolio, active programs and more. At the same time, you will be the engine that drives it all, leveraging your service-oriented mindset to build relationships, sustain results and build business. You should be proactive about learning and hitting your stride quickly. Once there, you'll need the discipline and self-motivation to manage your territory independently. We'll expect you to manage it as if you're managing your own business. -

          As you might expect with financing programs, we'll look to you to "stay in the swim lanes." In fact, part of your role will be to ensure program compliance on the part of dealers. However, that doesn't mean there isn't room for creativity. Each dealer is unique and you'll need to adjust your approach accordingly. You'll interact with an array of touchpoints within each dealership, such as dealer principal, office managers, finance directors, sales managers and others. Within a single dealership, you'll need to understand each person's personality, goals and challenges -- that way you can tailor your support efforts to maximize effectiveness and results. To be an outstanding -Dealer Relationship Manager, you will:
          • Consistently meet and/or exceed performance objectives and other KPIs
          • Bring a strong results orientation while always valuing dealer and peer relationships
          • Think "on your feet" and effectively problem solve
          • Remain close to the financial condition of your dealership; keep your finger on the pulse
          • Learn from failures and wins; share your knowledge and use the learning to improve
          • Remain flexible and adaptable to business demands and ongoing changeThis description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.
            show less--- American Honda Finance Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
            We reach out to candidates via SMS/text messaging about future opportunities. By applying to our openings you are agreeing to receive SMS/text messages.
            You have the ability to opt-out at any time. We do not sell or share your personal information in ways other than what is described in our privacy policy .

Keywords: Ancestry, Lehi , Senior Director, Product, Search, Personalization & Recommendations, Accounting, Auditing , Lehi, Utah

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