Technical Support Specialist
Company: Innova Solutions
Location: Sandy
Posted on: April 26, 2024
Job Description:
Innova Solutions is immediately hiring for a Technical Support
Specialist Position type: Contract Duration: 8 mos + Location: Salt
Lake City As a Technical Support Specialist, you will:
- Knowledge of technical infrastructure and end user computing
including networking, telecom, broadband, hardware, software and
configuration.
- Strong understanding and knowledge of call center environments;
applications, portals, telephony, testing.
- Enterprise and strategic thought process with the ability to
plan, analyze, design, implement, and operate.
- Prefer demonstrated experience in resolving complex technical
issues in a fact-based way that produces results quickly and
maintains relationships
- Ability to build effective working relationships with the
business (call center being a key), Technology, and vendor partner
leaders
- Excellent verbal and written communication skills and
negotiation skills
- Understanding of infrastructure platforms, services and
technology processes
- Self-motivated and driven to identify and deliver appropriate
solutions
- Strong knowledge of Microsoft Windows, Mac, Mac O/S, Windows
Office Suite & Outlook
- Working knowledge of connectivity type tools (wireless, Cisco
AnyConnect, Citrix)
- 3-5 years of experienceQualified candidates should APPLY NOW
for immediate consideration! Please hit APPLY to provide the
required information, and we will be back in touch as soon as
possible. We are currently interviewing to fill this and other
similar positions. If this role is not a fit for you, we do offer a
referral bonus program for referrals that we successfully place
with our clients, subject to program guidelines. ASK ME HOW. Thank
you! Kurt Patterson Technical Recruiter PAY RANGE AND BENEFITS: Pay
Range*: $25-$27/hr w2 *Pay range offered to a successful candidate
will be based on several factors, including the candidate's
education, work experience, work location, specific job duties,
certifications, etc.Benefits: Innova Solutions offers benefits(
based on eligibility) that include the following: Medical &
pharmacy coverage, Dental/vision insurance, 401(k), Health saving
account (HSA) and Flexible spending account (FSA), Life Insurance,
Pet Insurance, Short term and Long term Disability, Accident &
Critical illness coverage, Pre-paid legal & ID theft protection,
Sick time, and other types of paid leaves (as required by law),
Employee Assistance Program (EAP).ABOUT INNOVA SOLUTIONS: Founded
in 1998 and headquartered in Atlanta, Georgia, Innova Solutions
employs approximately 50,000 professionals worldwide and reports an
annual revenue approaching $3 Billion. Through our global delivery
centers across North America, Asia, and Europe, we deliver
strategic technology and business transformation solutions to our
clients, enabling them to operate as leaders within their
fields.Recent Recognitions:
- One of Largest IT Consulting Staffing firms in the USA -
Recognized as #4 by Staffing Industry Analysts (SIA 2022)
- ClearlyRated - Client Diamond Award Winner (2020)
- One of the Largest Certified MBE Companies in the NMSDC Network
(2022)
- Advanced Tier Services partner with AWS and Gold with
MSWebsite: Innova Solutions is an Equal Opportunity Employer and
prohibits any kind of unlawful discrimination and harassment.
Innova Solutions is committed to the principle of equal employment
opportunity for all employees and to providing employees with a
work environment free of discrimination and harassment on the basis
of race, color, religion or belief, national origin, citizenship,
social or ethnic origin, sex, age, physical or mental disability,
veteran status, marital status, domestic partner status, sexual
orientation, or any other status protected by the statutes, rules,
and regulations in the locations where it operates. If you are an
individual with a disability and need a reasonable accommodation to
assist with your job search or application for employment, please
contact us at or (770) 493-5588. Please indicate the specifics of
the assistance needed. Innova Solutions encourages all interested
and qualified candidates to apply for employment opportunities.
Innova Solutions (HireGenics/Volt) does not discriminate against
applicants based on citizenship status, immigration status, or
national origin, in accordance with 8 U.S.C. - 1324b. The company
will consider for employment qualified applicants with arrest and
conviction records in a manner that complies with the San Francisco
Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for
Hiring Ordinance, and other applicable laws.American Cybersystems,
Inc is acting as an Employment Agency in relation to this
vacancy.
Keywords: Innova Solutions, Lehi , Technical Support Specialist, IT / Software / Systems , Sandy, Utah
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